FAQ

Q: It's metal or plastic?What’s the material?
A: Full metal.It is iron because iron is more stable than aluminum. It can carry more weight and is safer.

Q: Can you design a logo for me? Is there a charge?
A: Yes, we can design a logo for you. That’s free, no charge.

Q: What's the delivery time of customized product ? How long will i get it？
A: The Customized product lead time is 5-7 days, we need the time to test and make sure everything good. And the transportation time need 10 days. It’s hot season now, I’ll arrange your order first, do my best to push your order delivery soon!

Q: Is it come with camera?
friend, it come without camera. If need camera only add more $500, the brand of the camera is Canon, the quality is really good.

Q:Does it include power bank?
A:Friend, power bank is not included, you can buy it on other e-commerce platforms.

Q: How about the software?
A: We will recommend the professional app for you, the software as below:
1.Darkroom(DSLR,GoPro)
2.Touchpix (Recommended) support iPhone and iPad
3.SNAPPIC support iPad
4.Fotozap support iPad

Q:How can we guarantee quality?
A:Always a pre-production sample before mass production;Always final Inspection before shipment;

Q:Will I need my own tools to assemble my photo booth?
A:Not necessary! The assembly process is SO EASY. Assemble the machine in about 15 minutes.

Q:What's your after-sales policy?
A: Don't worry about the after-sales or the product quality, we provide a 1-year warranty for the product,and even when our product has quality issue, we can also refund you or make an another solution.
Anyway we'll give you the best after-sales service.

If you have any questions plese message us via Email or WhatsApp,we will reply to you within in 5 hours.
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